Your privacy is important to us. This Privacy Policy explains how My Studymate collects, uses, and protects your information when you visit our website (www.mystudymate.online) and use our services.
We may collect the following types of information when you use our platform:
Personal Information: Name, email address, phone number, and billing details provided during registration or purchase.
Payment Information: Processed securely through our payment gateway (we do not store sensitive payment details such as card numbers).
Usage Data: IP address, browser type, device information, and browsing behavior to improve our services.
2. How We Use Your Information
Your information is used for the following purposes:
To process and confirm your orders.
To provide access to purchased digital materials.
To send order updates, confirmations, and support-related messages.
To improve our website, services, and user experience.
To send occasional promotional offers (only with your consent).
3. Data Security
We use secure servers and encryption to protect your personal data.
Sensitive payment information is handled directly by our trusted payment partners.
We take all reasonable steps to ensure your data is safe, but no method of transmission over the internet is 100% secure.
We do not sell, rent, or trade your personal information. We may share information only in these cases:
With trusted third-party service providers (e.g., payment gateways, email services).
When required by law, legal process, or government request.
To prevent fraud, protect our rights, and ensure platform security.
Our website may use cookies to enhance your browsing experience.
Cookies help us remember your preferences and improve website performance.
You may disable cookies in your browser settings, but some features may not work properly.
You have the right to:
Access, update, or correct your personal information.
Request deletion of your account and associated data.
Opt out of promotional emails by using the “unsubscribe” link or contacting us.
7. Children’s Privacy
Our services are intended for students above the age of 13 years. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.