Shipping & Delivery Policy – My Studymate

At My Studymate, we provide digital e-learning resources including notes, study materials, and academic content. Please read our Shipping & Delivery Policy to understand how our products are made available to you.

1. Mode of Delivery

• All products sold on My Studymate are digital in nature.
  
  

• Delivery is done via:
  
  

  • Instant download links after payment.
    
    

  • Direct access through your registered account.
    
    

  • Email confirmation with access details.
    
    

2. Delivery Timeline

• Digital materials are delivered immediately once your payment is successfully processed.
  
  

• In rare cases, delivery may take up to 2–12 hours due to technical issues or payment gateway delays.
  
  

3. No Physical Shipping

• We do not ship physical products (like books, CDs, or printed notes).
  
  

• All services and materials are delivered online only.
  
  

4. Failed Delivery / Non-Receipt

If you do not receive your purchased material:

1. Check your spam/junk folder in email.
   
   

2. Ensure that the email ID provided during purchase is correct.
   
   

3. Contact us at contact@mystudymate.online with your Order ID for assistance.